Frequently Asked Questions(FAQs)

Here are some of the most commonly asked questions about Ruki Safaris Uganda, our tours and services, and traveling to Uganda. Find answers to your queries regarding accommodations, transport, visa requirements, and more

No, there are no hidden fees or charges. The price listed for each tour package is all-inclusive, covering everything specified in the itinerary, such as accommodation, meals, transportation, and activities. However, any additional personal expenses such as souvenirs or alcoholic beverages are not included in the tour price

It is not necessary to print a receipt to show the tour guide. However, we recommend that you keep a digital copy of your receipt and any other relevant booking information on your phone or other electronic device for easy access during your tour.

Private tour costs may vary depending on the specific tour package and the number of people in the group. You can contact Ruki Safaris to get a customized quote for your private tour.

For your safari, we recommend that you bring comfortable clothing suitable for warm weather, as well as a hat, sunglasses, and sunscreen. It’s also a good idea to bring a camera, binoculars, and any necessary medications. If you plan to participate in any water-based activities, such as a boat cruise or white-water rafting, we recommend bringing a change of clothes and a waterproof bag to protect your belongings. Finally, we suggest bringing some cash in case you wish to purchase souvenirs or pay for any optional activities that may not be included in your tour package.

Yes, the national parks and wildlife reserves in Uganda are generally safe to visit. Ruki Safaris takes the safety and security of their guests very seriously and works closely with the relevant authorities to ensure that all necessary precautions are taken to ensure a safe and enjoyable trip. However, as with any travel, it’s important to exercise caution and follow the advice of your guide at all times.

Yes, Ruki Safaris can create a custom tour package to meet your specific interests, preferences, and budget. Simply contact us with your requirements, and we will work with you to create a tailor-made itinerary

Tourist visas for Uganda can be obtained online via the web portal of the Directorate of Citizenship and Immigration Control of Uganda. Here’s the link for obtaining a visa online: You can also obtain a visa on arrival at Entebbe International Airport, but it is recommended to obtain one in advance to avoid any potential delays or issues.

By default, our guides are fluent in English and can communicate effectively with our clients. However, if you prefer a guide who speaks a different language, we can arrange for a language translator at an additional cost. The cost will depend on the language and duration of the tour. Please let us know in advance if you require a language translator so we can make the necessary arrangements

Yes, Uganda is generally a safe country for tourists, and incidents of crime are rare. However, like any other destination, it is important to take precautions and be aware of your surroundings. We always ensure that our guests are accompanied by experienced guides and are provided with all the necessary information to ensure a safe and enjoyable safari experience.

The best time to visit Uganda for a safari is during the dry season, which runs from June to August and from December to February. During this time, the roads are in good condition, and wildlife is easier to spot as they gather around water sources. However, Uganda can be visited throughout the year

Ruki Safaris guides are fluent in English, which is the official language of Uganda. However, they can also provide guides who speak other languages, including French, Spanish, German, Italian, and Chinese, among others.

When packing for a safari in Uganda, it is important to bring comfortable, lightweight clothing in neutral colors, such as khaki or brown. Long-sleeved shirts and pants are recommended to protect against the sun and insects. You should also bring sturdy walking shoes, a hat, sunscreen, insect repellent, and a camera with extra batteries and memory cards.

We offer a range of accommodations to suit different budgets and preferences, including luxury lodges, mid-range lodges, and budget campsites. All our accommodations are located in or near national parks and game reserves, offering guests an authentic safari experience

We use comfortable 4×4 safari vehicles that are specifically designed for game drives in national parks and game reserves. All our vehicles have pop-up roofs for excellent game viewing and are equipped with air conditioning, charging ports, and comfortable seats.

Yes, Ruki Safaris itineraries include visits to national parks and wildlife reserves, where you will have the opportunity to see a wide variety of animals, including gorillas, chimpanzees, lions, elephants, buffalo, and many other species. However, it’s important to note that wildlife sightings can never be guaranteed, as animals are free to move around and may not always be visible

The mandatory vaccination for travelers to Uganda is against Yellow Fever. It is important to note that due to the ongoing COVID-19 pandemic, it is highly recommended to also obtain a COVID-19 vaccine for your own safety and to facilitate travel. Upon arrival in Uganda, you will be required to present both your Yellow Fever vaccination certificate and your COVID-19 vaccination certificate. If you have not been vaccinated against COVID-19, a negative PCR certificate obtained within 72 hours of arrival will be required

As Ruki Safaris, we would like to assure you that you do not need any invitation letter to accompany your visa. The itinerary we provide to you is sufficient evidence of your travel plans and purpose for visiting Uganda. However, we do recommend that you carry a copy of your itinerary and other relevant travel documents with you, as immigration officials may request to see them upon arrival in Uganda

Ruki Safaris accepts payment by card at most hotels and lodges. However, we recommend that you carry some pocket money/cash to cater to any additional needs you may have. We suggest bringing $400 to $1500 or even more depending on your budget and needs. Most commercial banks in Uganda have ATMs that accept Visa, Mastercard, and Interswitch cards.

Yes, all the lodges and hotels included in your itinerary will have access to electricity. Some of the lodges and hotels also provide internet access, and you will have internet access while on board our safari vehicles. However, please note that internet connectivity may vary depending on your location and network coverage.

At Ruki Safaris, we recommend rescheduling your travel in case of sickness or travel restrictions instead of cancellation. This option avoids cancellation fees and ensures that you still get to experience our amazing safaris at a later date. However, if you insist on a refund, we will refund your money subject to the refund and cancellation policies of our company, government regulations, and service providers.

If you book a private tour with Ruki Safaris, you will have exclusive use of the vehicle and will not be joined by other people. You will have the company of your guide and driver only. In the unlikely event that we have an intern or apprentice who is learning, we will inform you beforehand and ask for your permission to have them accompany you on your tour


If you were unable to find the answer to your question, please don’t hesitate to contact us. You can click on  Contact to reach us or send an email directly to Our team will be happy to assist you with any inquiries you may have.


Ruki Safaris is a registered Tour and Travel Agency under Ruki Travel Agency, a Destination Management Company and Tour operator located in Entebbe, Uganda. With an experienced, friendly, helpful, understanding, and knowledgeable workforce. Our clients are assured of a safe and reliable Safari experience while utilizing our services.


Entebbe Airport